الوصف
Job Requirements:
1. *Experience*: Minimum of *1-2 years* in a call center or customer service role, preferably in a retail or grocery setting.
2. *Communication Skills*: Excellent verbal and written communication skills in *Arabic and/or English*.
3. *Customer Service Skills*: Ability to handle customer inquiries, complaints, and issues in a friendly, professional manner.
4. *Technical Skills*: Proficient in using call center software, CRM tools, and basic Microsoft Office applications.
5. *Problem-Solving Skills*: Ability to resolve issues quickly and efficiently while maintaining a high level of customer satisfaction.
6. *Teamwork*: Ability to work collaboratively within a team environment.
7. *Multitasking*: Ability to manage multiple tasks and work under pressure in a fast-paced environment.
8. *Flexibility*: Willingness to work different shifts, including evenings and weekends if necessary.
9. *Organizational Skills*: Strong attention to detail with the ability to maintain accurate records.