Description
General Responsibilities
General cleanliness, stocking of patient care rooms and showrooms.
Making every effort to remain a flexible, cooperative, and supportive member of the office staff.
Care and maintenance of all clinic equipment, goods, and accessories.
Essential Duties
Takes, records, searches and reviews history of patient eye care.
Ensures patient confidentiality by closing door in each patient exam room
Provides instruction and information to patients:
Provides educational instructional materials to patients.
Provides and reviews special offers.
Completing lab requests completely to include any specific instructions for the lenses and orders.
Instructing patients and Dispensing sample of new products and services.
Has working knowledge of filling forms and billing.
Restocks patient exam rooms daily.
Properly disposes of waste.
Performs follow-up calls to patients as assigned.
Review Daily schedule and prepare exam rooms and showroom.
Review weekly patient schedule and prepare charts for telemedicine/video visits.
Review paperwork provided by patient.
Complete notes in patient chart
Clean and disinfect the room and showroom.
Explain in office procedures and obtain consents.
Answers phones Answering telephone calls
Enter recalls into EMR.
Inventory and track products and samples
Other duties assigned by Site Supervisor or Team Lead