Description
We are seeking a versatile and dedicated Apartment Operations Coordinator to join our team for our small furnished apartment project. In this dynamic role, you will be responsible for a variety of tasks that ensure smooth day-to-day operations while providing exceptional service to our guests. Your responsibilities will include managing front desk operations, greeting and assisting guests during check-in and check-out processes, handling reservations and inquiries, and addressing any guest complaints or concerns promptly.
Additionally, you will perform minor maintenance tasks such as changing light bulbs and fixing leaks while coordinating with external vendors for more complex repairs if needed. You will also prepare apartments by ensuring they are clean, well-maintained, and fully stocked prior to guest arrivals; conducting regular inspections is essential to identify maintenance issues. Administrative duties such as maintaining accurate records of bookings and managing billing processes will also be part of your responsibilities.
The ideal candidate should possess a high school diploma or equivalent (with additional certification in hospitality management being a plus), along with strong customer service skills. Previous experience in property management or the hospitality industry is preferred but not required. Basic handyman skills for minor repairs are necessary, as well as the ability to work independently while demonstrating proactive problem-solving abilities. Flexibility in working hours, including weekends may be required.
If you are enthusiastic about providing superior service and have a knack for multitasking across various operational functions within the hospitality industry, we encourage you to apply! Please submit your resume along with a cover letter detailing your relevant experience.